Issue with Financial Product or Service?

Consumer Financial Protection Bureau (CFPB)

Congress created the Consumer Financial Protection Bureau to make markets for consumer financial products and services work for Americans.

The CFPB has a dedicated Office of Servicemember Affairs to address consumer financial challenges affecting military members, veterans, and their families.

You can find their webpage at

If you have issues with your credit card, mortgage, credit reporting, debt collection, bank account or service, money transfer, payday loan, private student loan, or other consumer loan submit a complaint or call toll-free at (855) 411-CFPB (2372).

The CFPB can assist over the phone in more than 180 languages.

Complaints can also be faxed in to (855) 237-2392 or mailed to:

The Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, IA 52244


CFPB Resources



Mortgage Help

Students and Young Adults

Older Adults

Answers to Common Questions



Last updated May 2018