Interactive Form - Collection Agency Stop Contact Letter

A computer generated image of a series of papers layered on top of each other. The top paper is a check list with red check-marks on it.

The Fair Debt Collections Practices Act gives you the right to send a letter to a collection agency telling them to stop contacting you. The letter can also point out billing mistakes and request verification of the debt (such as a copy of the contract that you signed). If the collection agency does not honor this request, you can sue them.

After you send this letter, give the collection agency 10 days to receive it and process it. If, after the 10 days, the collection agency is still calling, you should contact a lawyer. Remember that non-collection agencies (when a creditor handles its own bills) are not required to stop contacting you under the FDCPA.

There may be other federal protections, depending on your military status, that can help with credit issues. For example, the purpose of the Servicemembers’ Civil Relief Act (SCRA) is to provide protection to service members who have difficulty meeting their financial and legal obligations because of their military service. Use our SCRA Screener and Resource Finder.

What does this form do?
This packet helps the servicemember draft a letter to a collection agency requesting stop contact and verification of the debt. The packet is based on the Fair Debt Collections Practices Act. This is an easy-to-use interactive form. The program will create a letter and instructions. All you need to do is:

  1. Answer a few simple questions.
  2. Print out your form (letter and instructions).
  3. Proofread and sign it.
  4. Make copies for your own records.
  5. Send the original, with attachments, to the collection agency.
  • Interactive Form Packet is currently unavailable.
  • Sample Form is attached.

IMPORTANT NOTICE: You must have Microsoft Word or Word Viewer installed on your computer to use the interactive form packet. You can download Word Viewer for free here (link is external).

You must have Adobe Reader to view the sample form packet. You can download Adobe Reader for free here (link is external).

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Resource Date: November 2015