Interactive Form - Cell Phone Service Contract Termination

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Cell Phone Contract Termination

As a member of the Armed Forces, Reserves, National Guard or other uniformed services, you have legal protections for you and your family when you are called into active duty military service.

A law that provides many of these protections is called the Servicemembers Civil Relief Act (SCRA). This law was made to help protect members of the military and their family who may have trouble with financial and legal issues because of military service.

Under some circumstances you can terminate or suspend your cell phone contract without penalty. You can terminate or suspend your cell phone contract without penalty/fees if you are required to deploy for ninety (90) days or longer to a location that does not support the contract.

The Service Provider must:

  • Grant your request of early termination or suspension of services when they receive your request
  • Not demand any type of penalty for early termination or a reactivation fee if suspending services
  • Re-subscribe to the service within 90 days of the last day of your relocation without the service provider imposing a charge for reinstating the service.
  • Retain your telephone number if your relocation is for a period of three years or less if you re-subscribe to the service within 90 days of the last day of your relocatio

What does this form do?
This letter is for service members to use to terminate, or suspend, cell phone contracts without penalty or additional fees pursuant to 50 U.S.C. § 535(a) of the Servicemembers’ Civil Relief Act (the “SCRA”).

This is an easy-to-use interactive form. The program will create a sample letter and instructions. You can use this to notify your landlord about the SCRA requirements for return of your security deposit.

  1. Answer a few simple questions. 
  2. Print out your form (letter and instructions). 
  3. Proofread and sign it.
  4. Attach a copy of your orders. 
  5. Make copies for your own records. 
  6. Send the original, with attachments, to your landlord.
  • Interactive Form Packet currently unavailable.
  • Sample Form is attached.


IMPORTANT NOTICE: You must have Microsoft Word or Word Viewer installed on your computer to use the interactive form packet. You can download Word Viewer for free here.

You must have Adobe Reader to view the sample form packet. You can download Adobe Reader for free here.

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Resource Date: November 2015