I just got an email from the VA touting their new community health care partnership . It mention something called OPTUM. Can you shed some light on this new program ?
VA is outsourcing a lot of care into your community. This is an advantage to you in that you won't have to travel, appointments will be more convenient and so on. OPTUM is a health benefits management company that will assume some of the operational requirements necessary to run the program. More info is here https://www.optum.com/resources/library/va-community-care-network.html