Community Care Billing

Question:

In May of 2020 my husband of 53 years went off the deep end and knew he needed help. After driving himself 75 miles to the closest Va and waiting 8 hours, the VA doctor had him transported by ambulance to an outside facility that could take him. Due to the pandemic, they could not find a VA hospital bed. I called the next day and was assured that Community Care would take care of the hospital bills. We get a new bill every day and it is September. I have called many times but the Va puts me on hold. After an hour or so I hang up. My husband was inpatient for 7 days and was sent home. He spoke to a psychiatrist once. The bills are a worry. My husband is 75. Who can I contact to get them to pay for his bills? Thank you for your input.

 

Jim's Reply:

Call 855-948-2311. Tell them where you got the number and explain what's up. That should do the trick. If not, let me know.