CHAMPVA and secondary insurance

Question:

My wife is covered by ChampVA. I received a bill June 12, 2020 from an anesthesiologist for a colonoscopy she had October 2019. The amount is negligible after Medicare- $29.44. The code from the billing office is NS with a description stating , “Secondary Ins has not PD.” Could this also be a case of ChampVA being behind in processing? What to do?

Jim's Reply:

Pay the bill before it goes to collections. Argue with CHAMPVA later. This isn't at all uncommon with CHAMPVA or any insurance for that matter. Billing errors, underpayments, payments to the wrong party...all are things we deal with day to day. When you add Medicare to the mix, it becomes even more convoluted. Be patient and prepare to spend a lot of time on the phone.