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Consumer

Consumer Complaint Resource for Families in the Military

The FTC, the nation’s consumer protection agency, collects complaints from the military community and makes them available only to law enforcement -- civil, criminal, and military. Whether your complaint concerns identity theft, deceptive lending or mortgage practices, debt collection, phone fraud, or some other scam, your complaints help the FTC and the Department of Defense identify and target problems that affect you in the marketplace. The FTC doesn't resolve individual disput more...

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Consumer Law - Overview

As a service member, you have two levels of consumer protections: protections that apply to all consumers, military and non-military alike, such as laws that protect against: identity theft, unfair trade practices, and abusive debt collection practices PLUS enhanced protections for service members and veterans, including: deployment-related protections under the SCRA additional p more...

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Credit and Debt Collection Overview

Consumer credit issues affect us all. Here are the answers to a few of the most commonly asked questions. What if I am sued on a debt? One common problem is being sued by a creditor, often by a credit card or utility company. If this happens to you, don't ignore the court papers you receive. Try to get legal help right away. At the very least, file a written answer with the court before the deadline.  If you do nothing, you will be "defaulted."  This means that the c more...

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Financial Fraud Enforcement Task Force

StopFraud.gov has free info. on fraudulent activities and what you can do to fight fraud, or fight back. more...

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Issue with Financial Product or Service?

If you have issues with your credit card, mortgage, credit reporting, debt collection, bank account or service, money transfer, payday loan, private student loan, or other consumer loan submit a complaint or call toll-free at (855) 411-CFPB (2372). more...

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